What Future Revenue Estimates And Growth Potential Are Anticipated For The Next Generation Operations Support Systems (OSS) And Business Support Systems (BSS) Market?

 

What Are The Projected Market Size And CAGR For The Next Generation Operations Support Systems (OSS) And Business Support Systems (BSS) Market By The Conclusion Of 2030?
 The next generation operations support systems (oss) and business support systems (bss) market size has grown rapidly in recent years. It will grow from $77.69 billion in 2025 to $91.41 billion in 2026 at a compound annual growth rate (CAGR) of 17.7%. The growth in the historic period can be attributed to telecom digital transformation initiatives, migration from legacy bss billing systems, growth of subscriber data and services, increasing competition from digital service providers, adoption of virtualization and cloud in telecom.
 
 The next generation operations support systems (oss) and business support systems (bss) market size is expected to see rapid growth in the next few years. It will grow to $173.61 billion in 2030 at a compound annual growth rate (CAGR) of 17.4%. The growth in the forecast period can be attributed to support for network slicing monetization, genAI-powered customer service automation, integration with open digital architecture frameworks, real-time analytics for customer experience, automation of revenue assurance and fraud detection. Major trends in the forecast period include cloud-native oss/bss modernization programs, AI-driven service assurance and customer care, real-time charging and converged billing platforms, api-first architecture for partner ecosystems, automation for order management and fulfillment.
 
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 Which Drivers Are Expected To Support The Future Advancement Of The Next Generation Operations Support Systems (OSS) And Business Support Systems (BSS) Market?
 The growing 5G network deployments are expected to propel the growth of the next generation operations support systems (OSS) and business support systems (BSS) market going forward. 5G network refers to the fifth generation of mobile communication technology that offers faster data speeds, lower latency, and improved connectivity to support advanced digital applications and smart devices. 5G network deployments are growing due to the rising demand for high-speed connectivity that can support the increasing number of Internet of Things (IoT) devices across industries. Next-generation operations support systems (OSS) and business support systems (BSS) solutions help 5G networks by enabling automated service provisioning, dynamic network management, real-time billing, and seamless customer experience across hybrid and cloud-native environments. For instance, in March 2025, according to 5G Americas, a US-based industry trade organization, in 2024, global 5G connections reached 2.25 billion, growing four times faster than 4G adoption, with projections indicating 8.3 billion fifth-generation connections by 2029, accounting for 59% of all global wireless technologies. Therefore, the growing 5G network deployments are driving the growth of the next generation of operations support systems (OSS) and business support systems (BSS) market.
 
 Which Segment Categories Are Influencing The Growth Trajectory Of The Next Generation Operations Support Systems (OSS) And Business Support Systems (BSS) Market?
 The next generation operations support systems (oss) and business support systems (bss) market covered in this report is segmented — 
 
 1) By Component: Software, Services
 2) By Architecture Type: Revenue Management, Network Management Systems, Service Assurance, Account Management, Customer Management, Service Fulfillment
 3) By Deployment Mode: On-Premises, Cloud
 4) By Organization Size: Small And Medium Enterprises, Large Enterprises
 5) By End-User: Telecommunications, Information Technology (IT), Banking, Financial Services, And Insurance (BFSI), Media And Entertainment, Other End-Users
 
 Subsegments:
 1) By Software: Operational Support Software, Business Support Software, Network Management Software, Service Assurance Software, Customer Relationship Management Software
 2) By Services: Professional Services, Managed Services, Consulting Services, Integration And Implementation Services, Support And Maintenance Services
 
 What Trends Are Projected To Impact The Next Generation Operations Support Systems (OSS) And Business Support Systems (BSS) Market In The Coming Years?
 Major companies operating in the next-generation operations support systems (OSS) and business support systems (BSS) market are focusing on technological advancements, such as customer engagement platforms, to enhance service provider interaction, simplify omnichannel experiences, and accelerate digital monetization. Customer engagement platforms refer to software solutions that enable businesses to connect and interact with customers across various digital channels to strengthen relationships and improve customer experience. For instance, in February 2024, Amdocs Limited, a US-based telecommunications software and services company, launched CES24, the most advanced version of its Customer Experience Suite that spans business support, operations support, and network domains. The solution integrates artificial intelligence (AI)-powered assistants, omnichannel care, unified customer relationship management (CRM), and business and operational automation capabilities. This innovation enables telecommunication service providers to deliver seamless, hyper-personalized customer journeys, accelerate time-to-market for new offerings, and enhance monetization opportunities across both consumer and enterprise segments.
 
 Which Organizations Are Considered Principal Leaders In The Next Generation Operations Support Systems (OSS) And Business Support Systems (BSS) Market?
 Major companies operating in the next generation operations support systems (oss) and business support systems (bss) market are Huawei Technologies Co. Ltd., Accenture plc, International Business Machines Corporation (IBM), Oracle Corporation, Hewlett Packard Enterprise Company, Tata Consultancy Services Limited, Capgemini SE, Telefonaktiebolaget LM Ericsson, Nokia Corporation, NEC Corporation, Infosys Limited, ZTE Corporation, Tech Mahindra Limited, Amdocs Limited, Ciena Corporation, Sterlite Technologies Limited, Hansen Technologies Limited, Qvantel Oy, Cerillion plc, Subex Limited. 
 
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 Which Regions Are Generating The Highest Demand Within The Next Generation Operations Support Systems (OSS) And Business Support Systems (BSS) Market?
 North America was the largest region in the next generation operations support systems (OSS) and business support systems (BSS) market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the next generation operations support systems (oss) and business support systems (bss) market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
 
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